Frequently Asked Questions
Our implementation follows a structured four-phase approach: initial process assessment and discovery, solution design tailored to your operational requirements, development and integration with existing systems, and final deployment followed by continuous performance monitoring and optimization.
We leverage a combination of low-code platforms, BPMN-based workflow orchestration, robotic process automation (RPA) bots and cloud-native microservices to deliver resilient, scalable automation that adapts to evolving business needs.
A basic process workflow can be designed, tested and launched within 6 to 8 weeks, depending on complexity and integration requirements. More advanced or enterprise-wide implementations are scoped individually for accurate timelines.
Yes. Our connectors support hybrid environments, enabling seamless data exchange and orchestration between on-premises ERP, CRM and cloud-based tools such as Microsoft 365 or Salesforce.
We apply industry-standard encryption, role-based access control and audit logging. Our Zurich-based hosting adheres to Swiss data protection regulations and ISO 27001 best practices.
Every solution is designed from the ground up to match your unique process requirements. You can choose custom workflows, dashboards, user roles and rules engines to reflect your operational model.
Support is provided through tiered service plans that include remote troubleshooting, periodic health checks, process performance reports and optional on-site reviews at your Rämistrasse 101 office in Zurich.
Yes. We deliver hands-on training workshops for administrators and end users, supplemented by detailed documentation and on-demand video tutorials.
Automation workflows are built on a modular architecture that allows you to add new processes, users and integrations without reengineering existing solutions.
We establish baseline metrics during the discovery phase—such as processing time, error rates and manual effort—and compare them against post-deployment performance data to quantify efficiency gains.
Our clients span finance, insurance, manufacturing, logistics and professional services sectors. We adapt our automation frameworks to address vertical-specific regulations and operational patterns.